At ZarFoot, we care about our customers and want to ensure you're completely satisfied with your purchase. If you're not happy with your order, we're here to help!

When Can You Get a Refund?

You can request a refund if:

✔ You received a damaged, defective, or incorrect item
✔ The product is unused, unworn, and in original packaging with all tags attached
✔ You contact us within 7 days of receiving your order

Items That Cannot Be Refunded

⛔ Customized or personalized footwear
⛔ Items purchased on sale or discount (unless damaged or defective)
⛔ Gift cards and promotional items

How to Request a Refund

1. Contact Us:
Send a message to 0320-9560165 with your order number, reason for the refund, and clear photos if the product is damaged or incorrect.

2. Send the Product Back:
If your refund is approved, we’ll provide a return address. You’ll need to send the product back (return shipping charges may apply).

3. Inspection & Approval:
Once we receive your return, our team will inspect the item and notify you if your refund has been approved.

4. Receive Your Refund:
If approved, the refund will be processed within 5–7 business days to your original payment method.

If You Receive a Damaged or Wrong Item

Please contact us within 48 hours of delivery with clear photos of the issue. We’ll arrange a replacement or full refund at no extra cost to you.

For any questions or assistance, feel free to contact our support team at +92 320-9560165
Thank you for shopping with ZarFoot – we appreciate your trust and support! 😊